Support

Email bookings@approvethebooking.com for help. Include your account email, organisation name, supplier name, and booking reference if your question is about a booking.

• Invite link opens the password screen: set a password, then sign in again from the same browser.
• Invite email is missing: check junk or spam first, then ask the booking team to resend the invite.
• Booking email is missing: confirm the supplier has a login email and that the booking was assigned to that supplier.
• Customer details are hidden: accept the booking first, then open the booking details after access is granted.

Support requests are normally reviewed within one business day. Urgent live booking issues should include the booking reference in the email subject.